The Coaching Clinic Brochure | Training Registration Form

WHEN
March 15-16, 2012
Thursday, 9:00 AM – 5:00 PM
Friday, 9:00 AM – 4:00 PM

WHERE
Courtyard Marriott in Louisville, CO – 303-604-0007
Mention People Biz, Inc. to get at discounted price when making your reservation.

WHO SHOULD ATTEND
Managers and leaders who want to develop their ability to communicate and engage their employees.

WHAT YOU WILL LEARN

• An entirely new perspective on communication and what works
• Powerful and effective techniques that help you seize daily coaching situations
• What coaching is about, why it is effective, and how to implement it in the workplace
• How to make the traditional switch from “Command and Control” style management to collaborative and supportive engagement of employees
• The use of behavior assessments and how they apply when coaching
• Identify goals and create action plans with employees
• How to promote learning and discovery in your business
• Accountability: what it takes and how to infuse it in your company
• Personal Foundation: modeling leadership and “real power” in the workplace

TUITION:
$425 and includes a coaching session with a People Biz coach, as well as a Thomas DISC assessment. First 10 registrants receive $50 off tuition.

Count Me In Awardees – $350 tuition (CMI Awardees can also take advantage of early bird pricing.)

As always, current individual coaching clients are free.  A maximum of 30 people can attend.

TESTIMONIALS

“The recent Coaching Clinic I attended with Alicia Marie was AWESOME! I found that not only were my expectations met, I gained quite a bit more than anticipated. I guess I knew that would be the case with Alicia Marie…I will always attend her seminars/training sessions/clinics. And as a result, I will always be growing. Thank you Alicia!” – Colette Davenport, Austin Realtor

“Alicia Marie is an amazing trainer/coach! I attended her Coaching Clinic and will never forget the experience. She touched and changed the lives of all twelve of us in that class. We walked in expecting to learn a little bit about coaching employees and walked out learning a lot about ourselves as well as a whole new perspective on what Coaching really is. I will highly recommend her to others!” – Nicole Rotell, Human Resource Generalist, Capstone Real Estate Services

“I attended People Biz, Inc  ”Coaching Clinic” this month and it was worth the trip from Florida to Austin! Every manager who has direct reports should consider taking this workshop to improve their listening skills, increase employee retention, and gain the tools to be a better manager by becoming a better coach. I highly recommend this course and I encourage you to find 2 days because in that short time you can actually learn how to improve your business and inspire your team.” – Lynnette Leathers, Owner, Mindspot 

“I attended a Coaching Clinic that Alicia Marie presented and was amazed at the knowledge that I gained! I originally signed up for just the PHR credit, but left with a whole new awareness of myself, those that I work with and am surrounded by. On a conference call with my supervisor and a few Execs’, we were discussing another employee and it hit me what type of personality each member of the call was! With this newfound knowledge I was able to guide the conversation so everyone was on the same page and I left feeling I now knew exactly how to relate to those that I support daily. I would recommend Alicia’s Coaching Clinic to anyone. I promise you, you will come out of this clinic with a new perspective in everything you deal with!” – Michelle Lopez, PHR , HR Director

“People Biz, Inc held one of the most engaging sessions I’ve ever attended. The Coaching Clinic addressed a ton of real-world situations and I am having good success with a number of her techniques. I have recommended this Clinic for all of my managers.” – Nicole Marconi, Marketing Director, Datasphere Technologies

Watch Paul Fournier’s Video Testimonial

The Coaching Clinic Brochure | Training Registration Form

WHEN
March 29-30, 2012
Thursday, 9:00 AM – 5:00 PM
Friday, 9:00 AM – 4:00 PM

WHERE
Hilton Garden Inn in Westbury, NY – 516-683-8200
Mention People Biz, Inc. to get at discounted price when making your reservation. 

WHO SHOULD ATTEND
Managers and leaders who want to develop their ability to communicate and engage their employees.

WHAT YOU WILL LEARN

• An entirely new perspective on communication and what works
• Powerful and effective techniques that help you seize daily coaching situations
• What coaching is about, why it is effective, and how to implement it in the workplace
• How to make the traditional switch from “Command and Control” style management to collaborative and supportive engagement of employees
• The use of behavior assessments and how they apply when coaching
• Identify goals and create action plans with employees
• How to promote learning and discovery in your business
• Accountability: what it takes and how to infuse it in your company
• Personal Foundation: modeling leadership and “real power” in the workplace

TUITION:
$495 and includes a coaching session with a People Biz coach, as well as a Thomas DISC assessment. First 10 registrants receive $50 off tuition.

Count Me In Awardees – $450 tuition (CMI Awardees can also take advantage of early bird pricing.) 

As always, current individual coaching clients are free.  A maximum of 30 people can attend. 

TESTIMONIALS

“The recent Coaching Clinc I attended with Alicia Marie was AWESOME! I found that not only were my expectations met, I gained quite a bit more than anticipated. I guess I knew that would be the case with Alicia Marie…I will always attend her seminars/training sessions/clinics. And as a result, I will always be growing. Thank you Alicia!” – Colette Davenport, Austin Realtor

“Alicia Marie is an amazing trainer/coach! I attended her Coaching Clinic and will never forget the experience. She touched and changed the lives of all twelve of us in that class. We walked in expecting to learn a little bit about coaching employees and walked out learning a lot about ourselves as well as a whole new perspective on what Coaching really is. I will highly recommend her to others!” – Nicole Rotell, Human Resource Generalist, Capstone Real Estate Services

“I attended People Biz, Inc  ”Coaching Clinic” this month and it was worth the trip from Florida to Austin! Every manager who has direct reports should consider taking this workshop to improve their listening skills, increase employee retention, and gain the tools to be a better manager by becoming a better coach. I highly recommend this course and I encourage you to find 2 days because in that short time you can actually learn how to improve your business and inspire your team.” – Lynnette Leathers, Owner, Mindspot 

“I attended a Coaching Clinic that Alicia Marie presented and was amazed at the knowledge that I gained! I originally signed up for just the PHR credit, but left with a whole new awareness of myself, those that I work with and am surrounded by. On a conference call with my supervisor and a few Execs’, we were discussing another employee and it hit me what type of personality each member of the call was! With this newfound knowledge I was able to guide the conversation so everyone was on the same page and I left feeling I now knew exactly how to relate to those that I support daily. I would recommend Alicia’s Coaching Clinic to anyone. I promise you, you will come out of this clinic with a new perspective in everything you deal with!” – Michelle Lopez, PHR , HR Director

“People Biz, Inc held one of the most engaging sessions I’ve ever attended. The Coaching Clinic addressed a ton of real-world situations and I am having good success with a number of her techniques. I have recommended this Clinic for all of my managers.” – Nicole Marconi, Marketing Director, Datasphere Technologies

Watch Paul Fournier’s Video Testimonial

Consensus is not agreement, in fact agreement is futile…….

Many times teams try to reach a decision by getting everyone to agree.  Striving for agreement is not only futile, it is not healthy for an organization or team.

When you have a group of smart, opinionated, passionate individuals, you will never have agreement – nor should you!   Diversity of thought and ideas is what moves an organization or team forward.  When you have a team that is always in agreement, you probably have “group think” going on, or people unwilling to voice their ideas rather than rock the boat – both can result in stagnation.

Striving for agreement also takes more time, which is a scarce and valuable commodity, plus it can result in unhealthy conflict and emotions clouding discussions and decisions.

Consensus is an effective decision making tool that is appropriate most of the time. Consensus is not agreement, in fact, it is based on the premise that you will not agree, nor should you.  People confuse consensus and agreement.  They are not the same.

You have achieved consensus when everyone on the team can say, “I can fully support this decision even though I don’t agree with it.”  Find out how with our Executive Coach and Consultant Deborah Huyer.

Many times teams try to reach a decision by getting everyone to agree.  Striving for agreement is not only futile, it is not healthy for an organization or team.

When you have a group of smart, opinionated, passionate individuals, you will never have agreement – nor should you!   Diversity of thought and ideas is what moves an organization or team forward.  When you have a team that is always in agreement, you probably have “group think” going on, or people unwilling to voice their ideas rather than rock the boat – both can result in stagnation.

Striving for agreement also takes more time, which is a scarce and valuable commodity, plus it can result in unhealthy conflict and emotions clouding discussions and decisions.

Consensus is an effective decision making tool that is appropriate most of the time. Consensus is not agreement, in fact, it is based on the premise that you will not agree, nor should you.  People confuse consensus and agreement.  They are not the same.

You have achieved consensus when everyone on the team can say, “I can fully support this decision even though I don’t agree with it.”  Find out how with our Executive Coach and Consultant Deborah Huyer.

This 2-hour cost effective Consensus Building Workshop results in greater team synergy and increased decision quality.  Consensus Training has been a pivotal first step in getting teams working more effectively together and group problem solving has shown to increase team decision quality for many of her clients. It is also a fun team building event.  Call (512) 989-2230 for more information!

It’s job-creating small businesses like this that will continue to support our economy.  Way to go, Eva!

“Eva Franco is a fast-growing Los Angeles based collection. Her travels around the world serve as inspiration, while vintage pieces found at local flea markets help add a whimsical attention to detail. Inspiration comes from what Franco refers to as a “controlled-chaotic-creative space.” “Sometimes pieces of fabric will be laid on a table next to a trim or another print and i’ll be inspired by this random pairing and it will end up being the biggest seller of the season,” says Franco, “I don’t believe in making anything basic – if I’m designing a top it will have to have something special and unexpected, perhaps a leather belt i’ve created with special stitching or appliques.” Eva Franco is one of 275 local Los Angeles designers, artists and merchants being featured at the Spring UNIQUE Los Angeles Independent Design and Gift Sale.” (Watch her full interview!)

Once back in the office of her promotional products company, SayNoMore! Promotions, she exasperatingly asked, “Why can’t people just be good to people?” Given her entrepreneurial spirit and her longing for a friendlier world she researched to see if the phrase was trademarked and if the web address was taken.  Thankfully everything was available and she took that as a “sign”. She knew she had to act, so she secured both the name and the web address and Be Good to People, the brand and the movement, was born. (Read More on their Website)

Everyone here at People Biz, Inc. has a shirt with this simple yet inspirational quote on it (even Baby Riley!), and we live and work by that principle on a daily basis.  Thank you BGTP, for all you do and all you stand for!

“False Evidence Appearing Real: Success is Sweet, Not Sour Scenes from the Coast”
By: Dr. Niama L. Williams

The view from the inland was never so sweet.  It is 4:21 a.m. and I sit in a hotel room with a view, not of the ocean, but a parking lot.  Yet I thank God and count a multitude of blessings because I have been driven here by my new ghostwriting client.  We are to spend this Thanksgiving week and weekend reading and writing and resting and eating so that his book begins to take shape and I rise to the level of ghostwriter I always knew I could become.  For years I fought my former spiritual teacher’s telling me that I would come to fame not through my own work, but through helping others to write; my ego did not like her truth.

Yet I am aching to tell this man’s story, and delight in time spent with him, his very quiet wife and their two children, 1 ½ year old Honni and two month old Chelton.  It is the way that he is so at ease with his little ones; the way he picks up a howling Chelton and says, “You go, boy!!!!  Let me open up these windows cause I know you can do better than that!  You got to wake these people up!!!”  I laugh uproariously, but for the first time tonight I see him encourage Chelton to “let it out” and then say, “Okay now, okay … You did good!  Now that’s enough, you’re alright now; you’re safe and Daddy’s gotcha.”  He is so at ease with his children, speaks to them with such kindness and caring even when disciplining them.  It is a joy to watch.

Yet as I sit in this hotel room and let the joy of the special 4 a.m. quiet sit like a soft blanket wreath on my shoulders, as I type and compose and thank God for this man and his family, I remember the panic of just a few hours ago at the prospect of a sudden trip to Phoenix and having to actually show up and be the ghostwriter that I had promised and he had seen I could become.

The phone call came at ten a.m. before I had awakened.  No meeting tonight with his junior partners; he was awaiting a call that would allow him funds to make a trip to attorneys in Phoenix that would begin the process of a return of substantial (read:   billions) monies to him and his business partners.  He wanted me along as an observing witness so that I would see the stories he had told me were true and the business deals that he had been prevented from closing were fact.

I was petrified by the prospect of having to actually show up and be whom I had convinced everyone but myself I could be.  For the first time I was being asked to perform in not an academic capacity.  I would have to do for someone else and to the best of my ability.  I was going to have to fulfill a promise as a business person and I was terrified.  What if I failed?  What if I couldn’t do it?  What if he hated every word I wrote?

I picked up the phone, my response to any stressful situation.  My good, high-achieving physician friend said the magic words:  cast your cares on the waters of the Lord.  For about five minutes that worked, but it still took me two hours and a lot of talking to myself to get my hair washed, my body cleaned, lotioned and perfumed, and clothes on my back.  Packing was easy once I got out of the shower, but I still sat there staring into space as I contemplated the reading I still had to do.  It was fear, nothing more and nothing less, but it was paralyzing, and so far, I was losing the battle.

Finally, at 7 p.m., I started reading the background material on his latest project.  As I slowly and gently dove into the information I needed to absorb, my panic began to cease and desist.  I remembered then, as my blood pressure began to come down, that I had used that tactic before:  studying what I needed to learn always decreased my stress.  I began to read with a calm and secure sense of self, and my fear evaporated.

As I write this, I realize my last struggle is almost complete.  I have agonized and agonized about my nighttime hours, but I think final acceptance is on the horizon.  At times I like working through the night til five or six a.m.  I can’t do it often because I do like to be awake during the morning hours, but when a night work bout hits me, I am going to follow it because it brings me such joy.  My client understands night hours because he often works through the night as well.  Such peace as I learn through this man.  He does not know everything, but he is teaching me what genius is all about and the proper respect of God and intelligence when being a servant of the Lord is your top priority.

It is a good life.  More from the coast in coming weeks.  Stay tuned.

Dr. Niama Leslie Williams, a June 2006 Leeway Foundation Art and Social Change Grant recipient, and a 2006 (July) participant in a Sable Literary Magazine/Arvon Foundation residential course in Shropshire, UK, possesses a doctorate in African American literature from Temple University, a bachelor’s in comparative literature from Occidental College, and a master’s in professional writing from the University of Southern California. People Biz, Inc. had the pleasure of meeting Dr. Niama at the Count Me In Make Mine A Million Event in Philadelphia. Dr. Niama is the guiding force behind Blowing Up Barriers Enterprises, a start-up company that specializes in leading you to the life you have dreamed of living but can’t quite seem to get to on your own. She is the author of nine books and co-author of two. Dr. Ni’s intuitive counseling practice is a direct outgrowth of her personal experience, her intuitive gifts, the writing of her own story, her years of textual analysis as a literature professor, and her desire to assist survivors of trauma.

Review her credentials, publications and workshop descriptions at her website: http://www.lulu.com/spotlight/DrNiama; listen to her audiobooks at iAmplify.com.  Each title is currently copyright protected, possesses an ISBN and is printed on demand through Lulu.com. Dr. Williams’ radio show, “Poetry & Prose & Anything Goes with Dr. Ni” (www.blogtalkradio.com/drni), is currently on hiatus; there she interviews authors about their writing lives and deepest secrets.

You may have noticed that we as human beings have a limited ability to pay attention – you know, really be present – which is why we benefit from declaring publicly what we will pay attention to each year. What we pay attention to grows and thrives. This is what makes goal setting, declared intentions, and resolutions a sound strategy.

However, as a result of this inability to be present 100% of the time, we unconsciously design an environment to depend upon, which allows us to free up mental power and the ability to pay attention. To say it simply, we have an unconscious dependence on our environment to determine WHO we will be and WHAT we will do.

So, for real change to occur you MUST actively interrupt your current environment to see real growth and development in any area of your life or business. The loftier the goal, intention, or resolution, the larger the disruption must be.

Steps:

• Declare your intention, goal, or resolution publicly.
• Do not make the mistake of thinking you will only initiate behavior change from within.

You have to change the environment, or in other words, structures and systems that support the attitude and behaviors – the status quo.  Every way of being has an existing structure. Everything you do on a regular basis creates an environmental dependence. If you want to be another way you will have to tear down the structures that support the old way of being. If you want to build a new habit, you must figure out what environment would be conducive to that new behavior.

An example: Let us say that I wanted to change from being overweight and out of shape to being slender and athletic. I would have to change my schedule, what is in the refrigerator, how I shop, who I associate with, the clothes I wear, the books I read, and the shows I watch on television. All my systems (practices, patterns, policies and processes) would have to be evaluated for their ability to support my goal of slender and athletic.

Another example: I am a consultant who has been hired to identify why retention and productivity are so low. It doesn’t take long to identify the culture of hard work, sacrifice, and fear, conditions not conducive to retention and productivity. Some of the systems I will have to dismantle or change are e-mail outside of work hours, late afternoon or early evening meetings, what the managers do and say, how we acknowledge employees and what we acknowledge them for, communication lines, etc.

Again, when you are looking to create something new, or to change a condition or circumstance, you want to evaluate the environment that supports it and determine what needs to be dismantled and what needs to be put in place.

Time and time again I have had to reassure staff, our coaches, or clients that disruption is supposed to happen when people are in our programs. We are in the growth and development business for goodness sake   … we take people way outside their area of comfort so they can explore a new possibility. The first thing clients notice when in our programs is that all their old ways of doing things are insufficient for growth. This can appear to be a bad thing until conscious environmental design begins to occur.

There are two pitfalls to avoid when looking at what or how to disrupt, and therefore grow:

• People in your life or business are the largest structure to dismantle, re-train or elicit support from. You cannot design an environment that is conducive to your growth without including others.
• Do not underestimate small environment changes.  The simplest of changes can make all the difference. For example; you have a solid declared commitment to eat healthy yet you eat poorly at night and can’t seem to change. Each night you sit in front of the TV and eat whatever you want, while relaxing in your favorite chair. You might: rearrange the living room, move the TV, sit in a different chair, create a family dinner night where everyone sits in the dining room with TV off. Maybe you just get support from your family with never eating while watching TV? Even just one of the environment changes could be the difference.

For more support in having an unprecedented year, consider engaging in one or more of our upcoming programs:

• Inspired Goals Webinar on January 12, 2012 – Join us for an enlightening look at how to set goals that inspire, motivate and support your vision. Give yourself the time and space you need to create your goals this year. You have never done a course quite like this one. People who participate report breakthrough results all year long!
• Leading Change Program starting March 21, 2012 – Learn how to cope with yown fear and lead others through change.  Understand self, manage self, understand others, and manage others.
• One-on-one coaching with one of our professional coaches – Our coaches help clients achieve measurable transformation in realizing their personal and professional goals.

I look forward to sharing this adventure with you!

Many blessings,
Alicia Marie Fruin

People Biz, Inc. is a coaching and training company that helps clients to achieve measurable transformation in realizing their personal and professional goals. Owner Alicia Marie Fruin has since been coaching, training and helping business owners for over 12 years. Her years of experience as a professional coach, workshop leader and entrepreneur have allowed her to help individuals and businesses reach their optimal potential, improving productivity and increasing profits. More information on coaching and training services offered by People Biz, Inc. can be found online at www.peoplebizinc.com or by calling (512) 989-2230.

“The holidays can be a time of intense emotions, not to mention the added pressure of heading into a new year wrought with the expectations of new heights to scale, achievements to cross off, the better person you want to become…

In the midst of all this, have you ever noticed your heart’s true capacity for emotion? Or its ability to cradle multiple emotions at once?

Over the past few weeks, some emotionally challenging circumstances have led me to contemplate the unwelcome gifts in life yet again – unwelcome because they bring with them pain, discomfort, fear, apathy, anger, and a host of other emotions that I/we normally do our utmost to avoid. Gifts because – in time – they teach you. They teach you, whether you like it or not, more about yourself, about how to live and be in more harmony on the inside through the external ups and downs of life, how to honor that which is true to you.

And since I didn’t have the capacity to publish my November newsletter in the midst of all this, I wanted to share some snowballing insights with you this month and invite you to go a little deeper yourself during this season of taking stock and moving forward.

The Presence – and Presents – of Opposites

The two prevalent emotions my heart has been cradling are grief and gratitude. Quite fitting, I think, given we are both into winter – the season of endings – and the season of giving thanks. And, interestingly, as opposite as they seem, they have been traveling through me hand in hand.

What are the prevalent emotions you’ve been cradling lately?

Are you allowing yourself to acknowledge what you’re really feeling, especially if it’s uncomfortable?

And can you see the shadow or glimmer of the opposite emotion in that which you’re feeling?

Perhaps a flash of hope or strength in your deepest sorrow?

Or a figment of fear when you are celebrating that achievement you’ve worked so hard to attain?

So, why grief? And gratitude?

Because I’ve been surrendering more to the acknowledgement that there’s a natural cycle to life. Many cycles coexist:  energetic, physical, human, biological, astrological, emotional…

Within all these cycles, however, there is a common theme:  birth and death.

The grief brought on by death or the loss of something or someone dear.

The gratitude for the birth of possibilities this loss creates, or for the as yet-unknown growth and path this loss will yield to, with trust.

Polar opposites, right? And therein lies the beauty. It is this tension between opposites that creates the world we experience.

Each exists because the other one does too. To deny one is to deny the other.

I love deserts. You know: sand dunes. There’s a term used to describe the force of opposites that creates the perfect peak on a sand dune: the angle of repose. It’s the steepest angle at which loose material like sand (emotions) can hold steady and stable thanks to an exact and opposing force from the other side. Balance. Relief. Rest. Yielding with the trust that you will be held up.

The caveat is, the angle of repose will always shift.

Emotional Shifts

Emotions – both “good” and “bad” – can be uncomfortable and stifling if you don’t allow them to shift. To move.

To allow emotions to move, you must first acknowledge them. Then let them be, without judgement. And then release them. With this type of movement your life is better able to flow and find a new angle of repose – the one that is right, right now.

Allowing this kind of movement can indeed be challenging.

Case in point:  the past few years have been an increasingly rapid cycle of mini and not-so-mini births and deaths for me:

Death: my former career
Birth: my new Big Work

Death: old belief systems which no longer serve me
Birth: new belief systems paving the way

Death: my old body, one wrought with pain
Birth: my new body, one that is pain-free and incredibly resilient

Death: attachment to things, places, expectations, and people and to the fear of letting go
Birth: more freedom to let things, places, expectations and people come and go, with love

It’s been a lot of work.

Letting Go to Let It In

Without allowing for opposites, and movement through stifling emotions, and yielding with trust, I venture that the above births would not have been forthcoming. At least not as “easily.” (Ha!)

And, truly, every single moment is the perfect marriage of death and birth, creating the realm of possibility that makes itself known to us in small, quiet ways. And sometimes in massively disruptive ways. Can it be that we can allow and be at ease with both?

How are your emotions pointing you towards letting go of what’s ready to expire… or towards welcoming that new thought, way of being, or truth into your life?

Which possibilities are you ready to make room for?

I invite you to take a few moments to reflect and let me know by sharing a comment below.

And with that, I wish for you a holiday season and new year of welcome possibilities, love, health, and all that which your heart and soul truly desire.”

___________________________________________________